Work Sheets- Bill Settlement

Work Sheet 1- Bill Settlement
Write the correct word on the line that will complete the sentence.
   will cash do mistake high
  been charge settling a lot of brochure
  accept would receipt cash much
1. Will that be ____________ or ____________?
2. ____________ you ____________ VISA cards?
3. There are _____________ guests at the hotel during the ____________ season.
4. There isn’t _____________ information in this ____________.
5. A ____________ charge is included in the ____________.
6. ____________ will you be ____________?
7. This can’t be right! I think there’s ____________ a ____________ on the bill.
8. Can I ____________ some travelers ____________?
9. ____________ you like a ____________?
10. How ____________ you be ____________ your bill sir?

Work Sheets- Bill Settlement

 

Work Sheet 2, Bill Settlement
Match the appropriate responses with the questions by putting the correct number of the
question on the line.
1. How will you be paying today sir? ______ I’m sorry for the mix up sir. Let me correct that.
2. Do you accept Master Card? ______ Yes it does sir.
3. This bill seems to be really high. Is this right? ______ You can do that at the front desk sir.
4. That will be $39.75, sir. ______ No, that’s OK. I’ll pay cash.
5. Could I have a receipt please? ______ With the prices you charge! No way.
6. Does this include the service charge? ______ I’m sorry sir, we only accept Visa or American Express.
7. Would you like that charged to your room sir. ______ Here’s $50. Keep the change.
8. Did you have anything from the mini bar sir? ______ Of course ma’am, here you go.
9. This bill includes the cost of a coffee. I didn’t have any coffee. ______ With cash.
10. Where can I exchange dollars into baht? ______ I’ll double check it for you sir, if you like.

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