Lesson Plan for Small Talk


Ok, you have greeted the guests, completed the necessary business (such as checked the guests in, asked
them to have a seat while their table in being prepared in a restaurant, or given them their order at the bar).
Now What?

People, being the social animals they are, many times feel uncomfortable just standing around and not
interacting in anyway. Let’s face it, almost nobody likes to be ignored. But how do you continue social
interactions during these awkward moments? Chit chatting or small talk is the solution.

Chit chatting is a natural and very common form of communication between strangers. With some one you
know, continuing a conversation is easy. You would naturally talk about things you both have in common,
such as the job, other friends, sports, etc.

With strangers, such as guests, chit chatting becomes a little more difficult. It is harder to find common areas
of interest. Also some topics should not be asked about because they would be too personal. Such topics include:

Are you married?
How much money do you make?
What is your religion or political affiliation?

These types of topics are too personal and should be avoided, unless of course the stranger brings them up
first. Even then, be leery. So what can you talk about? Below are a few safe suggestions.

Is this your first trip to (….Thailand)?
Are you enjoying your stay so far?
How do you like the weather (…on the island)?
What country are you from?
What’s the weather like in your country?
What have you done so far since being here?
Are you getting a lot of good photographs? (if the person has a camera)
Have you been to any interesting places since you arrived?
Have you had any local dishes that you particularly like?
Have you purchased many souvenirs yet?
Have you been to many (…beaches on the island)? Which was your favorite?
How was the flight here? (for a guest first arriving, but don’t ask this if they have been in the
hotel for a few days)

Other links for Small Talk

Small Talk Dialogues
Small Talk
Talking in English


For conversational activities about chit chatting take a look at

Hotel and Resort English

Chit chatting to hotel guests- Hotel-tefl.com